Web & Roll - Logo

Last reviewed: May 2026

Introduction.

Web & Roll ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website (webandroll.co.uk) or interact with our services.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).


Data Controller.

The data controller responsible for your personal data is:

Web & Roll, trading as ImDigital Ltd
Company number: 10603819
VAT number: 261205736
Registered address: Electric Works, Sheffield Digital Campus, S1 2BJ

For data protection enquiries, please contact us at hello@webandroll.co.uk or call 0114 360 0420.


What Personal Data We Collect.

Information you provide directly.

  • Name, email address, phone number and website URL (via contact and enquiry forms)
  • Any additional information you include in form messages or email correspondence
  • Business name and details where relevant to a project enquiry

Information collected automatically.

  • IP address (anonymised where possible)
  • Browser type and version, device type, operating system
  • Pages visited, time spent on pages, referring website
  • Cookie preferences and consent records

How We Use Your Data.

We use your personal data for the following purposes:

  • Responding to enquiries submitted via contact and enquiry forms (Lawful basis: Legitimate interest / Consent)
  • Providing quotes and information about our services (Lawful basis: Pre-contractual measures)
  • Sending emails related to your enquiry or project (Lawful basis: Legitimate interest)
  • Website analytics to understand visitor behaviour and improve our site (Lawful basis: Consent via cookie banner)
  • Protecting our website against spam and abuse via Google reCAPTCHA (Lawful basis: Legitimate interest)
  • Complying with legal obligations (Lawful basis: Legal obligation)

We will never sell your personal data to third parties.


Cookies.

Our website uses cookies to function properly and to analyse how visitors use the site. When you first visit, you will see a cookie consent banner where you can choose which types of cookies to allow.

Necessary cookies - Required for the website to function. These cannot be disabled. They include session management and security cookies.

Analytics cookies - Help us understand how visitors use our website by collecting anonymous usage data. We use Google Analytics 4 and Google Tag Manager. These cookies are only loaded after you give consent.

Marketing cookies - Used to track visitors across websites for advertising purposes. These are only loaded after you give consent.

You can change your cookie preferences at any time by clicking the cookie settings option on our website. No tracking scripts run until you accept analytics cookies via the cookie banner.


Third-Party Services.

We use the following third-party services that may process your data:

Vercel - Website hosting and delivery. Processes IP address and request logs.
Privacy policy: vercel.com/legal/privacy-policy

Google Cloud Platform - Hosting infrastructure for certain projects. Processes IP address and request logs.
Privacy policy: cloud.google.com/terms/cloud-privacy-notice

AWS (Amazon Web Services) - Hosting infrastructure for certain projects. Processes IP address and request logs.
Privacy policy: aws.amazon.com/privacy

Digital Ocean - Hosting infrastructure for certain projects. Processes IP address and request logs.
Privacy policy: digitalocean.com/legal/privacy-policy

Google Analytics 4 - Website analytics (with consent only). Processes anonymised IP and browsing behaviour.
Privacy policy: policies.google.com/privacy

Google Tag Manager - Tag management (with consent only). Processes browsing behaviour.
Privacy policy: policies.google.com/privacy

Google reCAPTCHA - Spam and bot protection on forms. Processes IP address and browser behaviour.
Privacy policy: policies.google.com/privacy

Notion - CRM and project management. We may store contact details and project information for clients and prospects. Data is used solely for business purposes and is not shared or sold.
Privacy policy: notion.so/help/security-and-privacy

We do not permit any of these services to use your data for marketing purposes on our behalf or to re-sell your information.


International Data Transfers.

Some of our third-party service providers (Vercel, AWS, Google) process data outside the United Kingdom. Where data is transferred internationally, it is protected by Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner's Office, or the service provider's participation in recognised data protection frameworks.


Data Retention.

We retain personal data only for as long as necessary:

  • Contact and enquiry form submissions - 2 years from submission
  • Client project data - 6 years from project completion (in line with UK tax and legal requirements)
  • Cookie consent records - 12 months (then consent is re-requested)
  • Analytics data - As per Google Analytics retention settings (default 14 months)
  • Server and access logs - 30 days

Your Rights.

Under UK GDPR, you have the following rights:

  • Right of access - Request a copy of the personal data we hold about you
  • Right to rectification - Request correction of inaccurate or incomplete data
  • Right to erasure - Request deletion of your personal data where there is no compelling reason to continue processing
  • Right to restrict processing - Request that we limit how we use your data
  • Right to data portability - Request your data in a structured, machine-readable format
  • Right to object - Object to processing based on legitimate interests
  • Right to withdraw consent - Withdraw consent at any time via the cookie settings or by contacting us

To exercise any of these rights, please contact us at hello@webandroll.co.uk. We will respond within one month of receiving your request.


Data Security.

We take the security of your personal data seriously. All data transmitted to and from our website is encrypted via HTTPS/TLS. We implement access controls, regular security reviews and follow industry best practices to protect your information from unauthorised access, disclosure, alteration or destruction.


Children's Privacy.

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will delete it promptly.


Changes to This Policy.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last reviewed" date. We encourage you to review this policy periodically.


Complaints.

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113

We would always appreciate the opportunity to resolve any concern directly before you contact the ICO - please get in touch with us first at hello@webandroll.co.uk.